Report Abuse/Spam

Report Abuse or Spam on Suncrest Luxon's AI Trading Platform - Secure Crypto Trading Platform

Last Updated: 06.12.2025

1. What can you report?

  • Suspicious trading activities
  • Fraud attempts
  • Spam messages
  • Phishing attempts
  • Breaches of our Terms of Service
  • Unauthorized access attempts

2. How Do I Report an Incident?

To report an incident, please email our security department:

Email: info@suncrest-luxon.com

Please provide the following details:

  • Incident date and time
  • Thorough description of the incident
  • Relevant screenshots or supporting evidence
  • Your contact information

3. What Happens After You Submit a Report?

  • We will acknowledge your report within 24 hours
  • Our security experts are investigating the incident
  • We take appropriate measures to safeguard our users
  • You'll receive feedback on the outcome

4. Privacy and Confidentiality

All reports are handled with utmost confidentiality. Your identity will only be shared with relevant authorities if required for investigative purposes.

5. Emergency Contact

For urgent security incidents, please contact our team immediately at:

Email: info@suncrest-luxon.com

6. Important Guidelines

  • Report incidents as soon as possible
  • Ensure all evidence remains secure
  • Avoid including sensitive data in your report
  • Communicate exclusively via authorised channels
Register